Shipping costs are free within Germany for orders over €50. We charge a flat shipping fee of €4.99 per order for orders under €50.

Further information on domestic and international shipping can be found here

We cover the cost of returning the goods and offer a hassle-free return process.

If you would like to file a complaint, please contact us here and select "Complaint".

You only have to pay for any loss of value of the goods if this loss of value is due to handling that is not necessary to check their quality, properties, and functioning. You can find further information here .

Unless a different deadline is specified in the respective offer, the goods will be delivered within Germany within 2 - 3 days, and for deliveries abroad within 4 - 6 days after conclusion of the contract (if advance payment has been agreed, after the time of receipt of the money).

We're always here to help, and personalized customer service is very important to us. Send us an email at info@trekvogel.de. Alternatively, you can send us a message using our contact form .

We offer a variety of secure payment methods and you can choose during checkout.

Here you will find a selection:

Accepted payment options- Prepayment by bank transfer
- Payment via Sofort / Sofortüberweisung
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment via Google Pay
- Payment via Apple Pay
- Shopify Payments
- EPS


Via PayPal Checkout: - Payment via PayPal
- Payment via PayPal Express
- Payment by credit card
- Payment by SEPA direct debit

Trekvogel is your expert for camping and the outdoors! For almost 10 years, we've been offering a carefully selected range of brands and products that appeal to both beginners and professionals. Our extensive product range leaves nothing to be desired, and if you have any questions, our expert team of consultants is always available to help.